Privacy Policy for ServiceBusinessAI

Last updated: December 2024

At Service Business AI, we are committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and safeguard your personal information when you use our website and AI-powered tools for service businesses.

By using Service Business AI, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

1.1. Information you provide to us:
- Account data: Name, email, business name, and other details you provide when creating an account.
- Business data: Information about your services, pricing, and customers that you input into our tools.
- Uploaded content: Photos and images you upload for AI visualization processing.

1.2. Information collected automatically:
- Device data: Information about your device, including IP address, browser type, and operating system.
- Usage data: How you interact with our services, features used, and time spent on the platform.
- Cookies: We use cookies to improve your experience and measure service performance.

2. How We Use Your Information

The information collected is used for the following purposes:

- Providing services: To generate AI visualizations, create quotes, and deliver our core features.
- Improving our tools: To analyze usage patterns and enhance our AI models and user experience.
- Communications: To send you important updates about your account, new features, and service announcements (you can opt out of marketing communications at any time).
- Customer support: To respond to your inquiries and provide assistance.
- Legal compliance: To comply with applicable laws and regulations.

3. AI Processing and Your Data

When you use our AI visualization tools:
- Your uploaded images are processed by our AI systems to generate visualizations.
- We may use anonymized data to improve our AI models.
- We do not use your specific business data or customer information to train our AI without your explicit consent.

4. Sharing Your Information

We do not sell your personal information. We may share data only in these situations:

- Service providers: With trusted partners who help us operate our services (cloud hosting, payment processing), under strict confidentiality agreements.
- Legal requirements: When required by law or to protect our rights and safety.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to you.

5. Data Security

We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication measures

However, no system is completely secure. We encourage you to use strong passwords and protect your account credentials.

6. Your Rights

Depending on your location, you may have the right to:
- Access and download your personal data
- Correct inaccurate information
- Delete your account and associated data
- Object to certain processing of your data
- Data portability

To exercise these rights, contact us at hello@servicebusiness.ai.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your account and data at any time.

8. Cookies

We use cookies to:
- Keep you signed in
- Remember your preferences
- Analyze how our services are used

You can control cookies through your browser settings, though some features may not work properly without them.

9. Children's Privacy

Our services are designed for business use and are not intended for children under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.

11. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:
Email: hello@servicebusiness.ai